{"xsrfToken":"BUJB-7C48-83DH-MX16_3de925e3e3ac07d56017c7546404621cec7fa245_lout","branding":{"id":"1","key":"sd","name":"User Service","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/9","theme":{"headerBGColor":"#049caf","headerLinkColor":"#ffffff","headerLinkHoverColor":"#0fbed4","headerLinkHoverBGColor":"#0fbed4","headerBadgeColor":"#0fbed4"}},"helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/4","logoId":"4","isLogoAvailable":true,"helpCenterTitle":"Even betterOnes need sometimes help. Get it contact with us.","sharedPortalName":"8sense Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Auch betterOnes benötigen mal Hilfe. Melde dich bei uns.","sharedPortalName":"8sense Helpdesk","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Even betterOnes need sometimes help. Get it contact with us.","sharedPortalName":"8sense Helpdesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#049caf","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"sd","projectId":10500,"serviceDeskId":1,"name":"User Service","description":"<p>Give feedback, express wishes or ask questions.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"12","name":"Report errors of the website","descriptionHtml":"","callToAction":"Report errors of the website","introHtml":"<p>Tell us about the problems which occurred on the website.</p>","icon":11032,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[2],"key":""},{"id":"14","name":" Report other errors","descriptionHtml":"","callToAction":" Report other errors","introHtml":"<p>Let us know about other problems.</p>","icon":11039,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11039","groups":[2],"key":""},{"id":"15","name":"Suggest an Improvement in the app","descriptionHtml":"","callToAction":"Suggest an Improvement in the app","introHtml":"<p>Here you can tell us what we can improve in our app.</p>","icon":11018,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11018","groups":[3],"key":""},{"id":"17","name":"Suggest an improvement on the website","descriptionHtml":"","callToAction":"Suggest an improvement on the website","introHtml":"<p>Here you can tell us what we can improve on our website.</p>","icon":11032,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[3],"key":""},{"id":"18","name":" Suggest other improvements","descriptionHtml":"","callToAction":" Suggest other improvements","introHtml":"<p>Here you can tell us what other improvements we can make</p>","icon":11026,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11026","groups":[3],"key":""},{"id":"11","name":"Report errors of the App","descriptionHtml":"","callToAction":"Report errors of the App","introHtml":"<p>Tell us about the problems with the app.</p>","icon":11018,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11018","groups":[2],"key":""},{"id":"13","name":"Report errors on the 8sense Clip.","descriptionHtml":"","callToAction":"Report errors on the 8sense Clip.","introHtml":"<p>Please explain the issues you are having with the 8sense clip.</p>","icon":11010,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11010","groups":[2],"key":""},{"id":"16","name":"Proposals for the improvement of the 8sense Clip.","descriptionHtml":"","callToAction":"Proposals for the improvement of the 8sense Clip.","introHtml":"<p>Here you can tell us what we can improve on the 8sense Clip.</p>","icon":11010,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11010","groups":[3],"key":""},{"id":"22","name":"Ask question about the 8sense Clip.","descriptionHtml":"","callToAction":"Ask question about the 8sense Clip.","introHtml":"<p>Do you have any questions about the use of the 8sense Clip? Please inform us about your problem and we will find a solution for you!</p>","icon":11010,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11010","groups":[1],"key":""},{"id":"23","name":"Ask questions about the website.","descriptionHtml":"","callToAction":"Ask questions about the website.","introHtml":"<p>Do you have questions about our website? Select this option to request support.</p>","icon":11032,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[1],"key":""},{"id":"21","name":"Other inquiry","descriptionHtml":"","callToAction":"Other inquiry","introHtml":"<p>You don't find what you are looking for? Please select this option and we will help you.</p>","icon":11026,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11026","groups":[4],"key":""},{"id":"1","name":"Ask questions about the app.","descriptionHtml":"","callToAction":"Ask questions about the app.","introHtml":"<p>Do you need help with the use or have questions about our app? Please let us know your problem.<br> We gladly support you!</p>","icon":11018,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11018","groups":[1],"key":""},{"id":"24","name":"Request via email","descriptionHtml":"","callToAction":"Request via email","introHtml":"<p>private</p>","icon":11032,"iconUrl":"https://8sense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Product question"},{"id":2,"name":" Error message"},{"id":3,"name":" Product improvement"},{"id":4,"name":"Other inquiry"}],"orderMapping":{"2":[11,13,12,14],"1":[1,22,23],"3":[15,16,17,18],"4":[21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"191166a4-d33c-38b7-9e43-0918680c6832","appLinkName":"Confluence (8sense.atlassian.net)","appLinkUrl":"https://8sense.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service Desk","spaceUrl":"https://8sense.atlassian.net/wiki/spaces/SD"},"labels":[],"projectKey":"SD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"8sense Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://8sense.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=8sense","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BUJB-7C48-83DH-MX16_3de925e3e3ac07d56017c7546404621cec7fa245_lout","baseUrl":"https://8sense.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"50485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"339522e2-4971-40b9-84f3-296209e146d6","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}